Engagement & Communication

Connected teams, engagedculture.

Q: Are the pulse survey responses completely anonymous?

Yes. Inkludo safeguards privacy by design. While managers can see aggregate participation rates and scores by team, individual survey details are never visible.

Q: Can we track who has read a critical HR announcement?

Yes. For mandatory posts (like policy updates), the admin panel displays a checklist of read status logs by employee, letting HR send quick reminder nudges.

Q: How do employees redeem peer appreciation reward points?

Appreciation points accumulate in the employee's wallet. They can browse the integrated rewards catalog to redeem points for gift vouchers and merchandise.

Q: How does support ticket SLA routing work?

HR admins define routing rules by category. A 'tax declaration query' routes to Finance, and a 'laptop hardware request' routes to IT, with custom timers set by priority.

Q: Do employees get mobile push alerts for announcements and surveys?

Yes. The PWA mobile app triggers push notifications for new surveys, critical HR alerts, and peer appreciation wall mentions, maintaining high response rates.

Q: Can we build custom quarterly feedback surveys?

Yes. HR can design custom surveys with multi-option grids, NPS ratings, or open text boxes, mapping schedules by department or location.

Broadcast targeted company announcements, gather employee feedback via anonymous pulse surveys, appreciate peers with reward points, and resolve queries using HR ticketing helpdesks.

Start free pilot

probey.inkludo.work

August 2026 · HQ Bengalurulive

Targeted Company Announcements & Newsletters

Broadcast important updates with clarity. Design custom newsletters, target communications by branch or department, and track employee read receipts.

Branded HR newsletter and announcement editor workspace

Custom targeting logic filters (by location, department, grade)

Detailed read-receipt logs tracking acknowledgment rates

Role-based access & logs

probey.inkludo.work

probey.inkludo.work/engagement/announcementsBroadcasts: 2 active

POSH Guidelines Q3 2026

All Branches

92% Read

Noida Office holiday schedule

Noida Branch

84% Read

Targeted announcements read receipt trackingRead receipt logged

targeted newsletters template editorbranch and department delivery filters

surveys & eNPS

Anonymous Pulse Surveys & eNPS Polls

Gather employee feedback. Launch pulse surveys, calculate employee Net Promoter Scores (eNPS), and publish instant interactive polls to employee feeds.

Completely anonymous pulse surveys protecting employee privacy

eNPS index graphs tracking engagement levels over quarters

Real-time interactive dashboard polls on employee mobile feeds

Role-based access & logs

probey.inkludo.work

probey.inkludo.work/engagement/surveysPulse: eNPS Score active

+48

Employee Net Promoter Score

Excellent

Noida Wellness Pulse Poll85% participation

anonymous feedback survey loopsreal-time pulse polling indices

peer recognition

Peer-to-Peer Recognition & Spotlight Rewards

Build an active appreciation culture. Let employees send public appreciation cards, reward teammates with points, and redeem tokens from digital catalogs.

Peer-to-peer appreciation cards with public spotlight feeds

Configurable monthly rewards points wallet allocation systems

Built-in digital catalogs for voucher and gift redemptions

Role-based access & logs

probey.inkludo.work

probey.inkludo.work/engagement/recognitionWall: Noida Branch

SShreya Ghoshal appreciated Dev Patel

"Amazing work on shipping the payroll CTC calculation engine on schedule! Really saved the day."

Category: Above & Beyond+100 Points

Rewards points wallet synced to digital voucher catalogPoints wallet synced

peer spotlight appreciation feedscatalog redemption token wallets

internal helpdesk

Internal Chat & HR Helpdesk (Ticketing)

Resolve employee queries. Categorize incoming help requests (IT, Payroll, Policy), track SLA resolution times, and centralize chat histories.

Support category routing rules (to IT, HR, or Finance teams)

SLA timers and ticket priorities highlighting urgent queries

Centralized chat log history keeping employees updated

SLA tracking & ticket queues

probey.inkludo.work

probey.inkludo.work/helpdesk/ticketsHelpdesk: Noida queue

CTC allowance mismatch

Category: Payroll

In Progress

POSH Guidelines query

Category: Policies

Open

SLA warning: 1 high priority ticket requires response.

2h remaining

support category routing rulesautomated ticket priority SLA monitors

announcements & news

Targeted Company Announcements & Newsletters

Broadcast important updates with clarity. Design custom newsletters, target communications by branch or department, and track employee read receipts.

Branded HR newsletter and announcement editor workspace

Custom targeting logic filters (by location, department, grade)

Detailed read-receipt logs tracking acknowledgment rates

Role-based access & logs

probey.inkludo.work

probey.inkludo.work/engagement/announcementsBroadcasts: 2 active

POSH Guidelines Q3 2026

All Branches

92% Read

Noida Office holiday schedule

Noida Branch

84% Read

Targeted announcements read receipt trackingRead receipt logged

targeted newsletters template editorbranch and department delivery filters

surveys & eNPS

Anonymous Pulse Surveys & eNPS Polls

Gather employee feedback. Launch pulse surveys, calculate employee Net Promoter Scores (eNPS), and publish instant interactive polls to employee feeds.

Completely anonymous pulse surveys protecting employee privacy

eNPS index graphs tracking engagement levels over quarters

Real-time interactive dashboard polls on employee mobile feeds

Role-based access & logs

probey.inkludo.work

probey.inkludo.work/engagement/surveysPulse: eNPS Score active

+48

Employee Net Promoter Score

Excellent

Noida Wellness Pulse Poll85% participation

anonymous feedback survey loopsreal-time pulse polling indices

peer recognition

Peer-to-Peer Recognition & Spotlight Rewards

Build an active appreciation culture. Let employees send public appreciation cards, reward teammates with points, and redeem tokens from digital catalogs.

Peer-to-peer appreciation cards with public spotlight feeds

Configurable monthly rewards points wallet allocation systems

Built-in digital catalogs for voucher and gift redemptions

Role-based access & logs

probey.inkludo.work

probey.inkludo.work/engagement/recognitionWall: Noida Branch

SShreya Ghoshal appreciated Dev Patel

"Amazing work on shipping the payroll CTC calculation engine on schedule! Really saved the day."

Category: Above & Beyond+100 Points

Rewards points wallet synced to digital voucher catalogPoints wallet synced

peer spotlight appreciation feedscatalog redemption token wallets

internal helpdesk

Internal Chat & HR Helpdesk (Ticketing)

Resolve employee queries. Categorize incoming help requests (IT, Payroll, Policy), track SLA resolution times, and centralize chat histories.

Support category routing rules (to IT, HR, or Finance teams)

SLA timers and ticket priorities highlighting urgent queries

Centralized chat log history keeping employees updated

SLA tracking & ticket queues

probey.inkludo.work

probey.inkludo.work/helpdesk/ticketsHelpdesk: Noida queue

CTC allowance mismatch

Category: Payroll

In Progress

POSH Guidelines query

Category: Policies

Open

SLA warning: 1 high priority ticket requires response.

2h remaining

support category routing rulesautomated ticket priority SLA monitors

Lush green mountain valley foreground landscape

Industry Recognition

Ranked #1 for usability, adoption, and fast ROI.

Consistently recognized by thousands of verified enterprise reviews on G2, Capterra, and Crozdesk.

Most Implementable

Highest User Adoption

Most Implementable

Regional Leader

Customer Stories

Customer Reviews

Ananya Panday

5.0on 14 Aug, 2026

Varun Dhawan 4.9

Alia Bhatt 5.0

“

Syndicating newsletters to specific locations has solved our comms confusion. Read rates are up to 92%, and employees are much more aligned.

Ananya Panday

Internal Comms Manager · Zeta Digital Solutions

5.0 / 5.0

Ananya Panday

Internal Comms Manager · Zeta Digital Solutions

5.0

“

Syndicating newsletters to specific locations has solved our comms confusion. Read rates are up to 92%, and employees are much more aligned.

Frequently Asked Questions

Questions on Employee Engagement?

Straight answers about surveys anonymity, newsletter analytics, reward point wallets, and helpdesk SLA triggers.

Are the pulse survey responses completely anonymous?

How do employees redeem peer appreciation reward points?

Do employees get mobile push alerts for announcements and surveys?

Can we track who has read a critical HR announcement?

How does support ticket SLA routing work?

Can we build custom quarterly feedback surveys?

Still have questions?

Book a demo

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